Paperless Perks - Lets Talk to Local Businesses
In this episode of Let’s Talk with Local Businesses, Reg Lee sits down with Jack, founder of Paperless Perks, a digital loyalty card system built to help small businesses reward repeat customers without the hassle of physical stamp cards. What started as a simple frustration with lost loyalty cards has grown into a smart, easy-to-use tool designed with both businesses and customers in mind.
Jack talks through how Paperless Perks works, why he chose QR codes over traditional apps, and how the platform makes it simple for businesses to set up and customise their own loyalty schemes. With many customers reluctant to download yet another app, the focus has been on keeping things friction-free, accessible, and practical for everyday use.
The conversation also explores the realities of building a tech startup from the ground up, including nearly a year of software development, learning from early customer feedback, and signing up the very first local coffee shop. Jack shares how the pricing model is aimed squarely at small businesses, including a generous free tier, and looks ahead to his plans for growing Paperless Perks and taking the idea further afield in the future.